Fishbone diagrams are a very helpful tool in your problem-solving arsenal. It is used to figure out cause-and-effect and to breakdown the contributing factors of an issue. They are named for their shape which, when completed looks like a fish’s bones. A fishbone...
Enhancing value for the customer is the essence of “Lean”. This means delivering what the customer needs, when it is required and at the best possible price. Lean offers a structured methodology that maximises value for the customer through the elimination...
Lean is defined as a methodology which maximises value for the customer by eliminating waste from a company’s activities. Below, we will identify the five Lean principles to provide a path for the implementation of Lean Thinking and Continuous Improvement within...
Three Effective Methods to Reduce Rework and Defects “Poka-Yoke” a Japanese term coined by Shiego Shingo in the 1960’s meaning “mistake-proofing”. It is a highly effective quality control tool. It stems from recognising that making...
What exactly is “responsibility”? While many people have varying views of its meaning and indeed, its context in the workplace, the dictionary provides six distinct definitions of the word: The state of being the person who caused something to happen.A...
Success in Lean transformation is contingent on engagement at all levels within the organisation. Real change requires winning the hearts and minds of the workforce. Getting this right at the outset demands serious consideration. Workplaces won’t improve...
