We implemented a combination of Visual Management techniques including PIT and 6S initiatives to encourage more participation, creating a sense of ownership among workers on the production floor. Our Lean experts worked closely with their staff to nurture a culture of Continuous Improvement. This included making a note of issues identified during their morning meetings, then allocating responsibilities to individuals to ensure the issues were resolved before moving on to the next problem-solving tier. Process mapping was also used to fix breakdowns in communication which could have a negative impact on workflows. It is important that information flows clearly and visibly between each work area so that problems can be identified, communicated, and resolved in a timely manner throughout the organisation. Yellow Belt training was given to their production and support staff to improve their problem-solving skills using A3 and 4C techniques.